Damaged Product(s) Claim Form
This claim form is for New/Unused Damaged Products. Please be sure you have the following information:
- Photos of all 4 sides of the box
- Photos of the damage
- The BOL
Visible damage claims MUST be submitted within 10 days receipt, and the BOL must be signed as damage.
Concealed Damage MUST be submitted within 60 days of receipt of product. The box must not show any damage.
**Please Note if you receive a shipment through UPS, USPS, FedEx, etc. and it arrives damaged, you will need to file a claim with the shipping company directly.