Skip to content

Defective Parts Warranty Claim Form

Helpful Resources

If you get stuck while filling out the form, check out these helpful resources.

Or visit our Resources page for more.

(These will open in a new tab so you won’t lose your place on the form.)

Defective Parts Warranty Claim

Once you complete this form, a copy will be sent to you via email for your records.

Unit/Part Information

Ex. GB142, KBR42, G115, etc. Please do not enter a product number.
See the Serial Number Reference Guide (above) if you need assistance.

Required Information

Requesting Labor Reimbursement?
Need a labor allowance form? Scroll to the top of the page, and click “Labor Allowance” to download.
Maximum upload size: 268.44MB

Parts Info:

For additional parts, click the “Add” button.
Select One
Maximum upload size: 268.44MB

Contractor Information

Installation Information

Installation Address
Installation Address

Distributor / Commercial / Partner Info

Company Address
Company Address

Your Contact Info

Once the claim is submitted, you will receive an email with your claim #.
Your Name
Your Name
If anyone additional would like to be notified of claim status, enter their email address(es) here.

If you have any questions, please do not hesitate to contact us. Once we process your request, you will receive an email with a claim number.

Thank you!